Help & FAQ
Questions, answered clearly
Everything you need to know about managing projects, connecting social accounts, publication credits, scheduling, and SNAP integration.
What counts as a publication?
One successful delivery to one connected channel counts as one publication. Sending a single post to five different accounts uses five publications.
Can I connect unlimited accounts and websites?
Yes. Plans are based strictly on monthly publication volume, not on account slots. You can create multiple Projects and connect as many social profiles, Telegram channels, and WordPress sites as you need.
How do I connect my accounts?
For major social platforms, Post.Social provides seamless one-click authorization. For channels like Telegram or WordPress sites, straightforward guided setup screens walk you through entering your credentials securely.
Do failed attempts or retries consume credits?
No. Credits are deducted only upon verified, successful delivery. Network errors, temporary platform outages, and automated retries never count against your balance.
What happens if I run out of publications mid-month?
While your subscription is active, you can purchase on-demand add-on packs whenever you need extra volume. These one-time top-ups never alter your base plan or create additional recurring subscriptions.
Can I schedule posts in advance?
Yes. Choose any future date, time, and timezone. Post.Social queues each tailored variant and delivers them reliably right on schedule.
How does SNAP work with Post.Social?
Connect your WordPress site running SNAP, and let Post.Social handle the cloud delivery to all your social platforms. Your content, post schedules, and SNAP Reposter workflows remain fully controlled inside your WordPress dashboard.
Does the free trial require a credit card?
No. You get full access for 14 days without entering any payment or credit card details.