Subscriptions and one-time credit packages fund access and publishing capacity. PostSocial does not issue automatic refunds.
Subscription cancellation
You may cancel renewal at any time. Cancellation takes effect at the end of the already-paid period, and service continues through that period unless access is restricted for another valid reason.
One-time credit packages
Additional credit packages are one-time purchases available only with an active paid subscription. They are not recurring add-ons. Unused purchased credits do not generate an automatic refund and cease to have effect when account deletion is finalized.
Refund requests
You may contact support with the account email, purchase date, amount, and reason. Requests are reviewed individually under applicable law and the facts of the transaction. Approval is not guaranteed, and provider failures do not automatically create a refund because failed Publications do not consume credits.
Upgrades, downgrades, and payment failures
Upgrades apply immediately with Stripe proration. Downgrades apply from the next entitlement period. A payment failure may begin a seven-day grace period; resolving payment restores access and unfreezes eligible purchased credits.
Contact
Nextscripts Corp
PO Box 1173, Fair Lawn, NJ 07410, USA
support@post.social